Bahnhof mit Datev-logo

The DATEVasp-Service Portal

Security and digital transformation. A cloud solution for 20,000 DATEVasp users with high security requirements.
For its customers - i.e. tax consultants, auditors and lawyers as well as their clients - DATEV must always guarantee the highest level of security. In other words, these are increased security requirements to satisfy more than 300,000 customers. And these requirements apply to the more than 200 products just as they do to the new cloud solutions that DATEV is developing as part of its Digital Agenda 2025. The Nuremberg-based company's digital agenda also includes the 'DATEVasp service portal'. The portal is the central point of contact for various administrative tasks related to its IT outsourcing solution' DATEVasp'. Among them are standardized services such as resetting passwords, logging off sessions or enabling users for the mobile workplace. We supported DATEV in the project of a cloud-based DATEVasp service portal.

Challenge

One of the biggest challenges was to incorporate the forms, which were previously mostly used as faxes, into the portal in the most user-friendly way possible. DATEV decided to use wizards that are not only user-friendly but also increase acceptance towards the new solution. Other examples include authorizing and registering new users and end devices in their network. Here, DATEV recognized the potential for automation and, by digitizing these processes, combined them in an effective service portal, reshaped them and thought them through further.

Solution

Together with Assecor as a strategic partner, DATEV implemented a service portal that allows DATEV customers to perform various services related to the individual usage settings of the software suite 'DATEVasp' themselves, without being dependent on the working hours of support.

The digital workflows have reduced overall processing times and the susceptibility to errors. What's more, the solution is easily scalable.

Advantages of the DATEVasp service portal

Central, cloud-based tool

For various administrative tasks and self-services

On different devices

The portal is securely accessible on desktops, portables and in touch

Maximaler Maximum convenience

Maximum convenience for customers by incorporating easy operation and faster digital workflow
Aufgrund Ihrer aktuellen Cookie Einstellungen kann dieser Inhalt nicht angezeigt werden.
Cookie Einwilligung ändern
true

The project at a glance

Project Details: Design and implementation of a cloud-based service portal (DATEVasp)
Project Duration: 19 months
Project Team: 7 - 8 developers, 1 PO, 1 Scrum Master
Back-End: .NET, Framework 4.x
Middleware: Java/Spring Boot
Front-End: Angular
Photo by madSec on flickr
Would you like secure an smart solutions?
Contact Us

Our
Success Stories

Services

Security & Data Protection

Ein Schloss auf einem Laptopbildschirm
BEOS

External data protection officer

The GDPR still poses challenges for companies. How to implement it correctly? How to sensitize employees to the topic? An external data protection officer always provides up-to-date knowledge and best practices.

Read More
Services

Data Management

Das Vattenfall-Logo über dem Eingang zu einem Vattenfall-Büro.
Vattenfall Europe

Training on Microsoft Power BI

MicrosoftPower BI is a powerful tool for analyzing and evaluating data and making it valuable for business processes. In a three-day training course, we supported Vattenfall Europe in its business intelligence.

Read More
Services

New Work

IT Services

Vorbeifahrende Tram
BVG

Piloting the digital workplace

How BVG prepared its digital workplace with Windows 10 and Office 365 for 6,000 employees. The company has thus taken an important step in digitalization and in its strategic orientation as an employer.

Read More